INVENTORY & CUSTOMER SERVICE ASSISTANT
BKB LIMITED Location: Maseru Lihoai is looking for a reliable Inventory & Customer Service Assistant to join our team. If you’re organized, customer-focused, and detail-oriented, this is the role for you! This position plays a key role in managing inventory, supporting store operations, and ensuring excellent customer service in a clean and safe retail environment. POSITION: INVENTORY & CUSTOMER SERVICE ASSISTANT Minimum Requirements: • Matric / Grade 12 qualification (essential). • At least 2 years` experience in a retail, warehouse, or inventory control environment. • Basic computer literacy and knowledge of stock systems (SYSPRO experience is an advantage). • Strong attention to detail and accuracy. • Good interpersonal and communication skills. • Ability to work under pressure and as part of a team. Skills and Competencies • Inventory Management: Accurate stock handling, record-keeping, and system updates. • Cash Handling: Confident with cash-ups, POS systems, and processing payments. • Customer Service: Friendly, helpful, and able to resolve queries professionally. • Attention to Detail : Precise with documentation, invoicing, and stock counts. • Communication: Clear and respectful when dealing with customers and team members. • Time Management: Able to prioritize tasks and meet daily responsibilities. • Teamwork: Works well with others and supports store operations. • Integrity: Trustworthy, reliable, and accountable in all duties. Key Responsibilities: • Receive, unpack, mark, and store incoming stock. • Accurately maintain the store book and reconcile with the SYSPRO system. • Assist with stock takes (daily, weekly, quarterly). • Handle customer payments and perform daily cash-ups. • Provide friendly and helpful customer service and resolve customer queries. • Ensure the store is clean, well-organized, and complies with health & safety standards. • Prevent stock losses and report any discrepancies to the Branch Manager. Support store personnel where required. What We Offer: • Competitive salary package based on experience and qualifications. • Opportunities for growth within a reputable and established company. • Supportive work environment focused on development and service excellence. To Apply: https://bkb.simplify.hr/vacancy/bzqaij Closing Date: 16 October 2025